I have to vent. I am extremely pissed off at Wells Fargo Bank. I recently opened an account there because it was convenient. Some of my clients bank there, and if I couldn't get to my credit union, it made it easy to cash their checks. I hardly use the account but for that purpose. A couple of weeks ago, I decided to have my Netflix fees deducted from that checking, rather than putting it on my credit card and paying finance charges on it. I made sure to have enough money to cover the Netflix fees and haven't paid attention to the account since.
Well, last night, for whatever reason, I decided to check my account on-line. Imagine my surprise to see that my account was negative a significant amount. It appears that Netflix charged my account twice. Now, this is not Wells Fargo's fault. However, when the second charge caused my account to go negative, I never received any notification from the bank informing me of this. So in addition to the $35.00 fee for the initial negative balance, I have been charged $5.00 a day for over a week for a "reoccurring negative balance." WTF?
I am pissed. What pisses me off even more, is that I supposedly have on-line alerts from Wells Fargo, and should have been emailed immediately that my account was negative. If that would have happened I could have taken care of the matter, and then dealt with Netflix about the double charge, but now I'm out a bunch of money, almost enough to make my bike payment. Uggghhhhh!
Okay, now that I have vented to all of you, I can go to the bank on Monday, and in my sweetest manner explain the situation and try to get them to reverse some fees. Maybe I'll wear some of that perfume that seemed to help Ann land her job! :)
1 week ago